What Our Privacy Policy Covers
This Privacy Policy covers details you provide during account creation, including contact data, verification records and security events linked to your sign-in. It also covers technical details from your browser or mobile device, such as session identifiers, device type, approximate location signals and cookie choices. When
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you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain the transaction reference needed to match the wallet event with your account. We use these records for access checks, payment status checks, fraud prevention, support responses and legal duties where local law
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permits. We do not ask you to send a wallet PIN or full banking password through support. Questions about this policy can be sent through the account support path, with enough account detail for us to locate the request without exposing another person’s records.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.